Saturday, April 25, 2009

Assisting Grieving Clients by Phone

If you're in a service business you may on occasion get a phone call from a client who has recently lost someone. They could need specific work performed due Batman comics a death, or they may want the work done buy pinball machines get past it. They could break down in tears, they could be at a loss for words, they could have trouble telling you what they need and why they need it. It could be an embarrassment to Jody doll you what they need to ask. While you may be in the service business, you're not necessarily a counselor. You can, however, prepare yourself to deal with these phone calls in a compassionate way, which can bless Action Jackson client tremendously.

Sometimes you're one of the only people that they have to speak to on the phone. It could be that they've never used your services before, but they are elderly and alone. These phone calls can take a lot more of your time, but they're definitely worth it. If they want to talk, let them. Even if you find they don't need your services immediately, you've made a good impression on someone who may at some point become your client. More than that, they will talk about your company and how well they were treated.

"I'm sorry for your loss," or "I'm sorry to hear that," are great words to begin coping on your end. You can listen and gather your thoughts as they go on, while they still know that you're listening. Once you know if it's something you can help them with, tell them, "We can help you with that." If you can't, it would be kind of you to try to help them find out who actually can help them. Yes, this will take a little time on your part that won't necessarily bring income to your own business, but again, it's building good relations and making someone else's life that much better.

If you do end up helping them out and you're sending a service crew to their home, be sure to prepare your crew for your client's situation, and ask that they be respectful. You might think that this is usually a given for most people, but it's important enough to confirm it. When everything is taken care of, it's good to follow up and ask if the work was complete and if they're happy with the job. Let them know that you're there for them if they need any further services and that if they have any questions to feel free to give you a call. This ensures that they don't end up feeling abandoned or that they were simply dollar signs in your eyes. Your kindness and caring will go a long way in creating a good relationship with your client and a building a good business reputation.

Stephany Hanson writes from Brainerd, Minnesota, where she owns a small business. She enjoys helping others find happiness and Captain America action figure She can be found on Linked In.

How to Make Money - Start Up Cost

Many, many folks would love to know how to make money, and assume that the only way Rubiks Cube luck. One day, I'll get lucky and win the lottery. Yeah! Don't hold your breath! One day, Jumbo Machinder unknown uncle will die and leave me a million! Let's get real. The only way you will ever find success in life is by your own efforts. Any other way is wishing for a Dollfie strike. It ain't going to happen.

Will working hard for a boss make you rich? No. Will working hard for yourself make you rich? Yes, if you do it right.

One of many things you have to investigate is the start up cost. Do you have enough money? I have learned from bitter experience that borrowing start up money can be extremely risky. It is like gambling, or investing in the stock market. Can you afford to lose it all? If you can, go for it. No problem. But if you cannot afford to lose, then do not borrow. Debt can kill you.

If your uncle cannot afford to lose it all, then do not borrow the money!! Listen up! No bueno. How big is the risk?

Ideally, your start up cost should be as low as possible. Almost nothing. No rental of office space, no employees, no fancy equipment, no bells and no whistles. Bill Gates started in a garage. Not that I am fan of Bill's, but he started right and look where he got to!

The debtor will always be a slave to the creditor. The Flash - sooner or later. Do you want to borrow money and then lose control of your business? Do you want a bank telling you what to do? Remember the goal is to lose your boss and gain your independence! Do not let a bank be your boss.

OK, you insist on getting finance. Google it or go to your local bank and ask for an SBA (small business agency) loan. I warned you - it is not easy ... But, never, I mean NEVER go to hard money lenders (high interest rates), loan sharks, or guys who might blow your knees off! They are out there - avoid them like the plague.

You might have to plan for a second job, make extra money, and Transformers for a year or two until you have the start up money. You might think of a partner where you can get money. Think once, think twice, and then think again. Many a friend has been lost over money. It can work, but ... Careful! Are you looking for fast money? Again, use your better judgment - be careful.

Hey, your better half might get a second job --- wait a minute - careful!

You may have guessed I know of businesses that you can start for next to nothing. One master of this is a friend called Daegan Smith. If you want to know more, just follow the link at the bottom and go for it.

If you want to fight back, eliminate debt, and find financial freedom then this is the place to be.

Visit: realjoy-howtomakemoney.blogspot.com/realjoy-howtomakemoney.blogspot.com

Thank you.
R. Neill is committed to combating our lack of knowledge that keeps us chained to jobs, bills, and debt.